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Article ID29
Created On1/9/2011
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Recovering from an Unbootable System Resulting from a Bad Driver Update

DriverHive always sets a Windows System Restore point prior to every driver update installed.  Recovering your system should simply be a matter of rolling back the system to this restore point.

You can accomplish this by following these steps:

1.  Turn the computer on or Restart the computer
2.  Start tapping the F8 key. The Windows Advanced Boot Options Menu appears. If you begin tapping the F8 key too soon, some computers may display a "keyboard error" message. To resolve this, restart the computer and try again.
3.  Once you see the Windows Advanced Boot Options Menu, use the up and down arrow keys to scroll through the list and select  the "Safe Mode" option (not the "Safe Mode with Networking" or "Safe Mode with Command Prompt" options if those are present.
4.  Press Enter. The computer should then start in Safe Mode.
5.  Once the computer has finished booting into Safe Mode, start DriverHive
6.  Select the Manage tab at the top.
7.  Select the Restore page from the left hand side.
8.  Locate the latest System Restore point labelled "DriverHive: Updating Drivers" in the list.  It will likely be the top entry.
9.  Click the Restore link on the right hand side of this entry.
10.  Once the restore operation is complete, reboot your computer.
11.  The system should boot as normal now.